Risk Management Policy

Policy statement

Amelia Slater Community Wellbeing is committed to identifying, assessing and managing risks to ensure a safe and secure environment for our clients, staff and stakeholders. This Risk Management Policy outlines the principles, responsibilities and processes to be followed in managing risks associated with our practice.

Objectives

• Identify and assess potential risks associated with our practice.
• Implement measures to control, mitigate or eliminate identified risks.
• Foster a culture of continuous improvement in risk management.
• Comply with relevant laws, regulations and standards.

Responsibilities

Practice owner/manager

Social workers and staff

Risk management process 

1. Risk identification

• Regularly assess the practice environment, activities and procedures for potential risks.
• Encourage staff to report any perceived risks promptly through established channels.

2. Risk assessment

• Evaluate the likelihood and severity of identified risks.
• Prioritise risks based on their potential impact on clients, staff and the practice.
• Use a risk matrix to categorise risks and determine appropriate responses.

3. Risk control measures

• Develop and implement strategies to control, mitigate or eliminate identified risks.
• Clearly communicate risk control measures to all relevant stakeholders.
• Regularly review and update control measures as necessary.

4. Incident reporting and investigation

• Establish a system for reporting and documenting incidents.
• Investigate incidents promptly to identify root causes and prevent recurrence.
• Maintain confidentiality while conducting incident investigations.

5. Monitoring and review

• Regularly review and update the risk management policy and procedures.
• Conduct periodic risk assessments to identify new risks and assess the effectiveness of existing controls.
• Use feedback and incident reports to improve risk management processes.

6. Training and communication

• Provide training to all staff on risk management policies and procedures.
• Ensure clear communication channels for reporting and discussing potential risks.
• Encourage a culture of open communication and continuous improvement.

7. Recordkeeping

• Maintain accurate records of risk assessments, control measures, incidents and investigations.
• Keep records in a secure and accessible manner.

Review date

This Risk Management Policy will be reviewed annually or as needed, in response to significant changes in the practice environment or relevant regulations.

Approval 

This Risk Management Policy has been approved by:

Amelia Slater

12/08/2024